Steve and his team volunteered to help our tiny nonprofit do a major website overhaul. I am so thrilled with how much better it looks now and how smoothly it is working. What a pleasure to work with a group who is so hands on, friendly, responsive and professional!
JENNY BURKE, CHAGRIN FALLS, OH
Working with Steve and the team at Advanced IT Pros over the course of the last 5 years has been exceptional. They provide real-time assistance and on-site consultation for all of our IT needs and issues as a growing business. It’s reassuring to know they are available to troubleshoot 24/7 with a knowledgeable and reliable staff of experts. Advanced IT Pros understands that digital technology has a huge impact on our business and they constantly go the extra mile to ensure we are running smoothly.
Patrick Miller, General Manager
Handy Rents / Aladdin Rents / Forest City Hardware
After years of struggling with IT issues, at work and at home, Advanced IT Professionals was introduced to us. With proprietor, Steve Bull, our frustrations were eliminated, and we no longer spent days trying to figure out what was wrong, and how to get it fixed. An important lesson was learned. If one person, one company does not take charge of the big picture, and proactively handle IT, one is constantly fixing symptoms, never getting to the problem. Finally, Advanced IT allows us to do what we do best, while they take care of systems and communication.
Without hesitation, we recommend Advanced IT Professionals and Steve Bull as your IT coordinator, developer and maintainer. We no longer have to think about that very important part of our business.
YOURS TRULY RESTAURANTS
Steve Bull and Advanced IT Professionals are reliable and highly responsive. They adeptly address our IT issues with professionalism and kindness, and have been our “go to” resource for technical challenges, hardware and software recommendations, and security monitoring since we opened our business.
Cynthia A. Lammert, Esq.
Working with AdvancedIT Pros has been as seamless as working with an in-house IT staff. Each member of their team feels like one of ours. They are professional, courteous, and they have a sense of urgency when trouble-shooting. These qualities make them our vendor of choice for all of our technical needs.
It has been a pleasure working with Steve and the entire Advanced IT Professionals team! Their immediate response and service is exceptional. I highly recommend Advanced IT Professionals for your IT needs!
A. REISS, ZICCARELLI & MARTELLO, CLEVELAND, OH
We have been working with Steve and Scott from Advanced IT Professional for the past five years. We could not be happier with the fast, friendly and professional service we received from them. Our network stability has improved 110% since they took over our IT service contract. They are very attentive to our needs and always recommend equipment and services that are most beneficial to our company.
Center for Digestive Health
We have been using Advanced IT Professionals for a number years and have always received prompt attention to the needs of our computers and printers. Steve and his crew are wonderful and always answer all our questions in a professional manner. They not only help with technical support but understand our accounting software which is a huge plus to us.
Graper and Warmington
Working with Advanced IT Professionals, Steve Bull, is a pleasure. Steve is very professional, but at the same time very down to earth. His explanations for any problems we are having with our computers or network are clear and in terms that our staff can understand. When new technology arises that Steve feels could help us, again they are explained in a way that we understand which makes decision making easier. You are never made to feel that any question is too big or too small. When Steve is here on a call he always has time for that one more question that seems to arise. Steve truly understands that our computers are a main part of our business and when we have problems, time is usually of the essence. We would recommend Advanced IT Professionals, and Steve Bull, to anyone who is frustrated or unhappy with their current technology support.
N. BALDWIN, ZICARELLI & MARTELLO, MENTOR, OH
Advanced IT has been our first choice for many years when it comes to all our computer needs. Steve has never steered us wrong whether it's for repairs or purchasing new equipment.
They're a top notch sales/service provider!
DeAnn Dominish - Willoughby Hills Development & Distribution
I have been a client of Advanced IT Professionals for almost 10 years and have thoroughly enjoyed working with Steve, Scott and their crew. As a sole practitioner who relies heavily on technology, I have always found Steve and his people to be very responsive and thorough. I have obtained hardware, software and first class advice and service from them, and have never been disappointed. I look forward to continuing to work with them in the future!
Jeffrey G. Wyner - Attorney
We have been using Steve and his team for our IT solutions since 2012. They have always been very responsive to our requests for solving issues with our network. Response time is quick which minimizes our downtime.
Steve provides options and insight for maintaining our network that others don’t. With other IT service providers, I felt they were charging us for time it took for them learn about our network. Advanced IT Professionals come in with the knowledge it takes to solve our problems. The level of support is customized to our needs with Steve offering full service for higher level issues to self-servicing for routine issues. Some technology firms want all control over your network; a solution that can lead to high monthly billings.
Advanced IT’s billings for work completed is very fair; never gouging for large or small jobs. And they are certain to make you aware of the costs of services and products prior to implementation.
With Advanced IT, the fears and anxiety that can come with solving technology issues are gone!